thurrock.gov.uk uses cookies to make the site simpler. If you have not received either a letter or full pack call us straight away on 01452 426265. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You can apply for a replacement bus pass by filling in the lost bus pass application form. However, GCC has not been involved in this. If you have any problems using your card, it will be necessary for you to contact the bus company directly. You can start using your new pass immediately, just like you would with a new debit or credit card. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Your new pass will be not sent until a week before your old. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. http://www.nowcard.org/nowcardfaq.asp#FAQ23. How does violence against the family pet affect the family? Copyright 2023 Wisdom-Advices | All rights reserved. Companion passes are automatically renewed at least 2 weeks before they are due to expire. The cookie is used to store the user consent for the cookies in the category "Performance". If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Can I use my disability-related with a companion bus pass in other parts of England? Calls from mobiles are likely to be considerably higher than those from landlines. igo card for 11 to 16 year olds. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Forgotten your Username? Are senior bus passes renewed automatically? If you currently receive Travel vouchers you will receive a renewal form at your registered address. What should I do? Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If it has already expired, please call 0345 678 9088 to arrange a renewal. Apply for your bus pass by visiting the GOV.UK website. What time can I use my bus pass outside of Gloucestershire? How do I renew my bus pass in Northumberland? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Older Person's bus passes will be renewed soon. You can apply for your renewal bus pass online. If your pass has been stolen, you should call 0345 200 0388 to replace it. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Your bus pass will be renewed automatically. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Your bus pass will be renewed automatically. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Concessionary bus passes will no longer be renewed automatically. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. What type of medicine do you put on a burn? You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. You should have received all the information you need by now. 2 Are senior bus passes renewed automatically? The county council will not reimburse you for any charges levied by medical specialists or advocates. If you do not receive your new pass please contact our information line on 0345 600 0659. No, concessionary bus passes are not accepted on the night Buses. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. All young disabled pass holders must provide a new photo if they wish to renew. Your pass will be automatically renewed if you have used it within the last 13 months. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. No it is not possible to issue an age-related bus pass "with companion" entitlement. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. N94. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Welcome to the Highways Service Information Centre. Apply for or renew your bus pass. renewed people had to fill in forms and submit photographs but we have scrapped Where can I get a bus pass for an older person? In London, you can use your card on buses but not on the Underground Train services. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. This cookie is set by GDPR Cookie Consent plugin. If your current bus pass is due to expire within the next month, this is an indication that we . Can I use my English senior citizen bus pass in Scotland? The cards offer older and disabled people free travel in the capital Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Please note you will require your customer number to complete the form (This can be found on your renewal letter). An older persons bus pass has exactly the same benefits as a disabled persons pass. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. My new bus pass has been refused by the driver. Alternatively you are able to renew your vouchers online. We apologise for any inconvenience that this situation may have caused you. We send out renewed passes by the end of March. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. These pages are for East Sussex bus pass holders. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Passes that were automatically renewed should be received by 1st March 2023. It is no longer. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If your pass has already expired you can still renew your bus pass. I have not had an automatic renewal what do I do? If you move address, update the details on your bus pass at least three weeks before the renewal date. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Please check with the county council in the area you plan to visit. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Please ensure that you keep us informed of any changes to your name or address. It tells you about: Bus passes are issued for up to five years. Apply for or renew your bus pass. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Can I use my pass on Trains? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Open all. This can be done online or at a participating library. This cookie is set by GDPR Cookie Consent plugin. What do I do about my concessionary bus pass? Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If you pass does not register on the card reader on the bus, we won't know the pass is being used. If you dont provide us with evidence, your new pass will be delayed. Applicants whose pass was issued due to a disability will continue to be automatically renewed. You should continue to use your current pass, but then cut it up once your new pass arrives. English bus passes are not accepted in Scotland and vice versa. The form will ask for a new passport-sized photo, which will be printed on their new card. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. These are mostly people who have held a bus pass since at least 2008 and will now be . We also use third-party cookies that help us analyze and understand how you use this website. Age-related passes will be valid for five years. We use some essential cookies to make this service work. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Our free email alerts will help keep you up to date with the things that matter to you. Blackpool:
Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. You don't have to do anything, unless you have moved since we sent you your last pass. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. You won't need to renew your bus pass when it expires. Essex County Council is not responsible for this. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Lee The cookies is used to store the user consent for the cookies in the category "Necessary". Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. For further information contact: The National Rail enquiries telephone number is 08457 484950. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Disability-related passes can be valid for 1 - 5 years. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. 4 Apply online. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Call us on 0345 200 0388 for an application form or for assistance completing one. You can renew your bus pass up to 8 weeks before it expires. Have you moved? It does not store any personal data. Disabled person's bus pass . Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. *A. Read and contribute to the 20 readers' comments . If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Analytical cookies are used to understand how visitors interact with the website. If you email us please confirm your date of birth and current address in the email so we can fully check our records. What are the 3 most important parts of a motherboard? Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Changes to personal details We also use cookies set by other sites to help us deliver content from their services. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you have any questions, you can call us to discuss your application on 0345 200 0388. Most young disabled (under 16) pass holders should have received a short form to return. For further information see. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. When can I use my concessionary bus pass in Gloucestershire? Free travel before 9.30 am on infrequent services. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. This form can be completed and returned in the envelope provided with your form. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Login to renew or manage your Bus Pass and to keep your details up to date. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. We only need this if you want us to contact you and we won't keep it once we've replied. You'll need your current pass in order to renew. If you do not have your current pass, then please contact us. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. current pass expires so pass holders dont need to do anything, just wait for a This might be a letter confirming your eligibility and asking if you wish to renew. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. There is no need to contact us until we get in touch with . If you have an older person's pass that expires in the next two months renew online with the following links: -. Youll need to provide proof of identity. pensioners. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. No. 5 Other ways to apply. You can get an older person's bus pass when you reach State Pension age. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. You will need to apply to this authority for a new pass. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. How long will it take to get a bus pass following a renewal/application? Application forms for the 'English National Concessionary Travel Scheme .
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