I like here only for post closet, but when u buy something o someone but something of ur closet is expensive, and I don't have good thing for to say, my last time when someone buy something in my closet, posh take 20% off of the item, and I know that, but make me mad they not refund me the cost for shipping :-(, I send to posh a hundred of email .. And doesn't answer! I am absolutely disgusted. Help with my PoshMark issue First: share to improve GetHuman3221400's odds Strength in numbers! A group for anything and everything related to Poshmark! I have received 2 responses to my email in the past 2.5 years with a form letter stating that they have received my concern and will be back in touch with me. Same issues here! He told me it was a valid tracking number but to a different address. It's been nearly a week since this happened. This annette konfrst I bought some crystal teal drop earrings from a seller on Dec 5 she will not return my messages on the refund the item costed me $15 total that's with postage items number is 638EA44C38BEE_61F297A687 I just wanted my refund they said my order was cancelled but it came to my house anyway I have it but my sister said she doesn't want it please give back me the $15 dollars please I don't want to have to turn your company in to better business bureau ok annette [protected]@yahoo.com, Desired outcome: This is the ONLY commerce site that has ever asked for my drivers license or passport! However it fits like a size 2 and I could not wear it. Sorry! Posh was really good about emailing me back, in less than 24 hours. Brushing scams reportedly took off on e-commerce sites in China around five years ago. This will surely increase the credibility of your complaint. After contacting the P.O., I found out the substitute carrier delivered to the wrong house. Trying to list from a desktop. Does anyone know what is going on? I emailed them yesterday. Starting to think it may be a scam, Same thing happing to me. Banking services provided by Piermont Bank, Member FDIC. What if you make a purchase and it says inventory not available? I'm so glad I stumbled upon this listing, and I'm glad I'm not alone! Description: Delivered to the wrong state. All I wanted was to return the shoes for a refund, Order Certified 2ct. Poshmark assumes I'm lying so they went ahead and marked it delivered and paid the seller. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). When placing the order at Poshmark, use it as the delivery address for your order. The parcel cannot be located, i.e., the courier company informs you it has been lost. I ordered Share your photos and videos with others to prove the truth of your words. When you get back to them, theyll start phase 2. $1,000,000,000 It was obvious that someone had rifled through the clothes. Perhaps youve had a close call with a suspected scammer or knew of a seller who recently did. If there's a return address, circle that too. I really made a mistake dealing with this company - anybody wants to buy a 6-piece junk dessert. Thanks for all the help and insight, everyone! check icon. Just trying to help. 30 December 2021 at 11:45AM in Consumer rights. The tag had the same house number but the similar sounding street. Very bad service. Help! I wrote and awaiting reply. but waiting on customer service is like watching water drip. No answer so give the buyer gets the funds back and told her to keep my jacket. Answer (1 of 3): really, especially when shipping poshmark packages, it's best to have them scanned in by a clerk because then there's a record that USPS took possession of the package. Step 5: Complete Identity verification via the prompts in the App I would at least give it til today to see if it turns up:). While this service is designed to primarily protect the buyers from ending up with fakes, sellers can also benefit from it as an added layer of proof to validate an items authenticity. I sent pictures of these shoes, they are literally junk. I keep getting the error messages described here. It's easy! :). I couldn't get into my account. BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). Someone said my account is disabled.??? Poshmark - Purchase of designer jeans, new with tags I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags - about $80 after tax. support for the seller, when buyer messes with the item. I want to buy and get it delivered to correct address bc I also moved so I can see how they see that as red flags but theres no phone number for them that I can find. I have also reach out to customer service and no answer. Refund - I am happy to return the coat. Although the decision to opt for this service relies on the buyer, doing so shows your credibility as a seller and confidence in the authenticity of your listings. Lowballers are the worst. If the post office admitted to delivering to the wrong house, I'd first open a case with them and notify poshmark about it. So i deleted the account. On the web. by in enns military base 1940 best acl surgeon uk in enns military base 1940 best acl surgeon uk Their policy states that if an item is rejected the buyer has 5 days to return the item after you send them a return label. I have sent 5 emails since Tuesday and haven't heard anything back. Were they able to fix the problem? The kicker is that they never sent me any (cont. cont) sort of notification or email or heads up or anything and i only found this out by emailing them MULTIPLE times (even tho it says not to..lol) I have found that posh support is a very long process for anything, they're painfully slow and not very good, as much as i love this site, support sucks. Everything is there but the pieces are damaged. Sorry! Funnily enough (its not funny) Im going through the same thing. First theyll respond and tell you to get back to them in like 3 days. Select the order. They keep asking me to verify my identity with a DL or passport to purchase an item.?? It keeps saying my address is invalid and it isnt why cant I buy anything and how do I fix this , Im having problems purchasing items. Once they have that information, they will be able to look up your order and see that it was delivered to the wrong address. Lol, I take PayPal.so that wouldn't be an issue if you shopped my closet :). I also tried Poshmark on Firefox web browser on my Mac. $7.97 FREE Expedited (1-3 day) Shipping on orders over $500! Im so sad:( i guess i have to make another account but honestly thats such bs, ill just go use e bay or merc or something instead. Sooooo messed up. Free Shipping. Same thing is happening to me. Seems like it's affecting a lot of people. I received a pair of long shorts, that go just past the knees. Be extra careful when listing branded, luxury items. Good Contents Are Everywhere, But Here, We Deliver The Best of The Best.Please Hold on! thrives on mutual respect and positive energy. I just wanted my refund, This is annette Konfrst I recently bought some crystal teal drop earrings from a seller they where cancelled but they were not the earrings came to my house anyway I payed $15 total for them I want My money back or I will turn your company into better business bureau my user name is konfrstannett I bought the on Dec 5 2022 order number is 638ea44c38Bee61F297a682 please refund my money or will take auction against your company. First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. can anyone help explain how my order was cancelled, and I was kicked out of my account? It turned up the following day. In my case I was the victim of a current scam where the seller tampers with the address label, and sends a random parcel to another address in your zip code. I received it today, but the package had been opened. Poshmark is claiming I have another account that was suspended? Sweet! She did not know what I was talking about and stated she was certain she did not deliver my packages elsewhere. it only ocurs on my laptop and windows 10 . Pls try this and see if it helps :). it is driving me bananasthere is a few items i am dying to buy. scammers. What's the point of the app if you can't do the one thing it's made for. Any pointers would be greatly appreciated! I could not deposit or cash it due to the stale date. 5 minutes later reply stating canned email service being updated we'll get back to you! They might need to be the ones to file with USPS for the claim. https://www.roxdollcosmetics.com/It's the hair, scalp, and skincare you DESERVE! I received it today, but the package had been opened. An explanation why I'm currently unable to buy. I made a purchase and it keeps on saying that I update my payment info. The wrapping and bow were ripped and balled up, the clothing shoved back inside. Usually, if this happens, you can contact the local postal service and request that they locate the package. To continue to show support for me and my efforts, check out my cruelty-free, woman-owned small business, made in the USA! Very frustrating! Select My Sales. I'd do that and make a claim with USPS, I can open a case for damaged items, but I am not sure if the seller or the neighbor damaged them. If your seller doesn't ship your order within 7 days of purchase I have had very good luck so far on both ends, until this past week. I reported incorrect item received, provided photo proof. Overnight my account erased all my current purchases including those awaiting delivery as well as previous purchases and my likes. Absolutely ridiculous that I had to create a second account. All links mentioned can be found here:https://www.erikaslinks.com/ Follow Me:Instagram | TikTok | Pinterest: @stylisterikawithak Everything mentioned can be . What I would do is send Posh support an email, with the order number, and explain that you never received it. Press J to jump to the feed. I haven't even gotten an email back explaining why I'm unable to like, comment or purchase any items. Shop confidently on Etsy knowing if something goes wrong with an order, . thanks. :(. All week I had been blaming my mail carrier, but at this point I realized it was my seller that was at fault. This review was chosen algorithmically as the most valued customer feedback. Go to your account tab and then tap on My Address'. I have only been able to relist one item in my closet. This is just the most bizarre thing I've ever heard of and I can't even help myself. For that I only use PayPal.. Good for me, good for the buyer.. Why does my account keep saying unable to buy at this time? I cant make a listing or buy items. Same! By Any extra costs will be deducted from your earnings/credits. If you get to this comment (I hope you do), I resolved this error by typing my address into pirate ship (you could use usps prob too) and seeing the recommended address that pops up. Step 4: Select Identity Verification is there any new updates on this issue? I have not tried them on. Of course it could go any other direction too so good luck. I ah e been reaching out to Poshmark since mid December and it has been almost a month. A group for anything and everything related to Poshmark! I opened a case because I ordered Michael Kors shoes and I was very disappointed with the outcome of the case. Select Sent the wrong item. What can wr do? Purchased a purse back in October but I never received it. Then 2 weeks latertwo pencils arrive in the mail!!! Yet, I don't have any emailing saying I would have a hold etc? It's so messed up. It teaches me to be more careful when I buy! The lack of customer service has been of epic proportions. You have a seller and a purchaser out of money and their items. And I used the poshmark support address . I'm so irritated! Share tips and tricks, make new PFFs, and banter about. Check your address on Poshmark- I had a buyer who had a package marked as delivered but opened a claim. God I dont know if I care anymore. Refund.active customer service phone, Returned order thru ups Jan, 2nd requesting refund 54.13 for order too small, did not order this item but was debit from my checking acct., was not my size, returned file dispute with bank I don't know what is going on with this order just want my money, feel like I was scammed, order posh mark [protected] ca, 12/09 (5914) Debra Dinkins 3500 Ashe Rd, Bakersfield, CA 93309, I just want my 54.13 back, Desired outcome: I love reading and responding to your comments!Here are some additional ways you can show support for me and my efforts:You can show support for my small business by shopping ROXDOLL Cosmetics for the best in hair, scalp, and skin care. I am still trying to get a human being to contact me. I ordered $700 earrings and they looked nothing like they did on the website. Once I did that, they never responded back to me. i am having the same problem too :( i want to purchase items and it does not allow me to buy now nor make an offer! Its a long process. The item does not fit the buyer. I will 100% stick with THE REAL REAL b/c they are awesome and take care of their customers. Thanks for any input/comments! I like a refund for $441 or a gift card to Poshmark for my refund of $441. Before contacting them, items GetHuman3221400 may need: Username, Password, Email address on the account, Name on the account, Address on the account, and Order number List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. $10,000,000. Additionally, Poshmark offers a service called Posh Authenticate. Delivered to wrong address Go to Best Answer housemouse2011 Adventurer (48feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Report Inappropriate Content 01-03-201812:49 PM I sold an item, sent it using a label generated by ebay for fed ex. Now this is the weird part: Both packages had the Poshmark tracking numbers but the place on the label where the Poshmark label should be was whited out, as was my name and address, which was replaced by a very similar address and addressed to a "Current Resident." There is no way to remove it. I am out $700 b/c I cannot wear this earrings b/c they have a screw back which I was unaware of and I am unable to put them on due to neropathy. Step 2: Select Poshmark Support Center Menlo Park, CA. Select on your email address. Yesterday my account was fine, today it wont let me purchase or make an offer. If your order gets lost in transit and was not marked as delivered by the shipping carrier, we'll refund you your payment. I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! I misplaced the check months later and it was stale dated. Ive had 4 items purchased and the sale immediately cancelled. The first week I was able to purchase several items. I solved it,use the format of address based on your drivers license. So much of what I declutter in my videos find a second home in my posh closet and now maybe it will find its forever home, with you, in your home:https://poshmark.com/closet/stylist_erikaLastly, lets get social! Poshmark charged me over $13 for the 2 pound/9 ounce overage! My account is now fully functional! Make sure to file a case with your local post office too and give it to poshmark as proof youve done everything you can on your end. You cannot currently make an offer to buy from this seller. To continue to show support for me and my efforts, check out my cruelty-free, woman-owned small business, made in the USA! Select from a previously saved address or add a new one by selecting 'Add Address'. has anyone had any luck? I am a relatively new Poshmark seller/buyer. Could not get timely help. Desired outcome: want a refund for most of the $13 that the ripped me off for the additional shipping. Tried to set vacation hold would not set. Instead, report the comment immediately using the action menu button. From the dropdown menu, select Sent the wrong item. , Guys I have things to sell and it's happening to me too . All poshmark. I should of submitted the issue within 3 days of receiving the order. I had 10K followers and 63 items listed and then they took them down. I just got this as well and asked customer service why my account was flagged. Go to poshmark r/poshmark by LilyPadBleu. Post clear pics of the tags and certificate of authenticity (if available), brand label or any unique distinguishing marks of its authenticity, close-up shots of the material, or any similar proof that would either deter scammers from targeting you or help you win your case should you, unfortunately, fall prey to this type of scam. step 1 Go to your account tab and then tap on 'My Address'. no profile photo, sketchy username, low follower count, no love notes) and feels phony, more often than not, its a scammer account. We will send the seller a new label with your updated shipping address. Please reach out to Poshmark Support for assistance.Any advice? How do they expect you to get a txt to an old number for verification when clearly you have a new number, I also made a new acct thinking I can just start brand new since deleting my acct and changing any info requires that verification txt and they restricted the new acct too. Ive been buying on the same card for over a year and suddenly they want a copy of my drivers license?! This is sudden; I purchased on here June 12 just fine. Select Problems/Order Inquiry. My email address is [protected]@hotmail. I live in a neighborhood with two streets with similar names. Im humiliated because I dont want the buyer to think Im not serious etc. As sellers, we pay them 20% commission to handle weird situations like this one. admitted that it was delivered to the wrong house, the neighbor said she opened it, and then it was left on my porch (open). Excess shipping charge for package over 5 lbs. What the heck! Order Marked As Delivered, Delivered To Wrong Address . Please reach out to Poshmark Support for assistance. . 42 replies 2.5K views. ill look! First, let's identify the valid reasons that guarantee refunds from Poshmark: The buyer received the wrong item. Emailed Poshmark and hope to get it fixed. Profile still wrong, the same thing has happened to my other account. Postmark claims my address is invalid when it isn't. 46 Posts. I wish they would give some sort of explanation rather than just issue a label, Can you open a case for damaged items? Selling of counterfeits and replicas is prohibited in Poshmark and is a serious law enforcement matter. So I have emailed them 6 times explaining my situation and giving them pertinent information on the check and a copy of my driver's license to prove my identify. All they have is communication via email and they look auto-generated. They did admit to it. 2nd Step [A] - Use Your Planet Express Address For Placing an Order At Poshmark. An email told me I had to email her from the OTHER accounts address. Step 1: Select Accounts Tab I found a few then one took me to this one.
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